Returns and Refunds

• How do I request a refund or replacement?

  You must reach out to our Customer Service team via email at support@simplekneads.com

• What is your return policy?

  Our Policy is 100% Satisfaction Guaranteed. Love it or your money back!* For detailed information about our return and refund policy follow this link: [https://www.simplekneads.com/terms-of-service/](https://www.simplekneads.com/terms-of-service/)](https://www.simplekneads.com/terms-of-service/)

• Why did I not receive a full refund?

  If you had purchased Route shipping insurance at checkout, and later requested/received a refund for your order, we are unable to refund the insurance fee. This charge was for shipping insurance purposes, and since your bread was successfully shipped to you, the insurance remains in effect.