Returns and Refunds
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How do I request a refund or replacement?
You must reach out to our Customer Service team via email at support@simplekneads.com -
Our Policy is 100% Satisfaction Guaranteed. Love it or your money back! Money back guarantee covers dissatisfaction based on taste or texture and/or manufacturing defects on one combo. For detailed information about our return and refund policy follow this link: https://simplekneads.com/page...
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Why did I not receive a full refund?
If shipping insurance was selected at checkout and your order was shipped, we are unable to refund the insurance fee if a refund is requested afterward. The insurance covers the shipment itself, and since your bread was successfully delivered, that coverage remains in effect.